FAQs

FAQ (Frequently Asked Questions)

1. What is your online store’s return policy? We are happy to offer you a flexible returns policy. If for any reason you are not satisfied with your purchase, you may return your item to us within 30 days of receipt for a refund or exchange. Please note that items must be returned in their original condition, unworn and with all original tags attached.

2. How do I know which swimsuit size to choose? We know it can be difficult to find the right swimsuit size online. To help you, we have provided a size guide on our website. We recommend taking your measurements with a tape measure and referring to our guide to find the size that suits you best.

3. How can I track my order? Once we have shipped your order, you will receive a confirmation email with a tracking number. You can use this number to track your order online on the carrier's website.

4. What payment methods do you accept? We accept credit and debit card payments as well as PayPal payments. Please note that we cannot accept cash or check payments.

5. Do you ship internationally? Yes, we ship worldwide. Delivery times and shipping costs may vary depending on your destination country.

6. How can I contact customer service if I have questions or problems? We are here to help you ! You can contact us by email, phone or live chat. We are available Monday through Friday from 9 a.m. to 6 p.m. (local time) to answer any questions you may have and resolve any issues you may encounter.